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OfficeXpress Business Credit Application – Required for all accounts seeking terms

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General Supplies Terms and Conditions
Shipping is free on all products over $50 and sales tax is not applicable (except in the state of California).
All warranty requests are handled directly from the manufacturer.
Typical payment terms are 30 days from the date of the invoice (Net 30).
 100% Satisfaction Guarantee with all products within a 30-day period for general items and 14 days on electronics. In certain cases, a 20% restocking fee may apply.  Product must be sealed in original packaging to ensure a full credit is received.  
Special Order items (products not found in the OfficeXpress Catalog) and/or food/perishable items are not eligible for returns.

Promo & Apparel Terms and Conditions
Once forms and proofs have been signed, the order cannot be cancelled or returned under any circumstance.
Initial 50% is due upon signing of the order confirmation; prior to a proof and the balance is due upon delivery (size, colors and specifications must be indicated at this time).
Turnaround times begin after signed proofs and are only rough estimations.
All promotional & apparel items are deemed Special Orders and are not eligible for returns under any circumstances.

Complete terms here