Condition of Items
Any item being returned must be in its original packaging with all contents included. Items must be in original packaging to receive credit.
Printer Supply Return Policy
When returning a toner/inkjet cartridge that has not worked to standards, a printout demonstrating the issue will be necessary to ensure a prompt and speedy credit without incurring a potential restocking fee.
General Supplies Terms and Conditions
All warranty requests are handled directly from the manufacturer. 100% Satisfaction Guarantee with all products within a 30-day period for general items and 14 days on electronics. In certain cases, a 20% restocking fee may apply. Product must be sealed in original packaging to ensure a full credit is received. Special Order items (products not found in the OfficeXpress Catalog) and/or food/perishable items are not eligible for returns.
Need help? Feel free to contact us!
OfficeXpress
Toll free: 877 281 0000
Phone: 818 884 5737
Fax: 818 884 5445
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